Capability Manager - Business Applications

Key Responsibilities

• Serve as the IT business enablement lead for enterprise applications supporting Finance, Procurement, Commercial, and other corporate functions.
• Lead configuration, administration, and continuous improvement initiatives with a focus on scalability, integration, automation, and user experience.
• Partner with business stakeholders to gather requirements and translate them into scalable, compliant technology solutions.
• Design, implement, and maintain secure integrations between enterprise systems and internal/external applications, ensuring data integrity and seamless process flow.
• Provide advanced application support, coordinating with managed service providers and vendors to ensure service-level commitments and continuous service improvement.
• Lead testing activities including system integration testing, user acceptance testing, regression testing, and release/cutover planning.
• Monitor system performance, availability, and data quality while driving optimization opportunities and technical debt reduction.
• Support compliance and audit activities, ensuring proper documentation, controls, and audit readiness.
• Maintain system documentation, knowledge articles, and user guides to support adoption and operational excellence.
• Provide regular updates regarding project delivery, system health, and enhancement roadmaps.
• Stay current with industry trends and identify opportunities for innovation and business value creation.
• Act as a trusted advisor to business and technology leaders regarding system capabilities, risks, vendor performance, and transformation initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Finance, or a related discipline, or equivalent experience.
• Relevant enterprise application certifications preferred.
• Project management certifications (PMP, Agile, etc.) are a plus.
• 10+ years of progressive experience in enterprise business application delivery, development, and support.
• Experience supporting Finance, Procurement, and/or Commercial business functions.
• Experience with enterprise planning and forecasting platform implementations strongly preferred.
• Strong hands-on experience with ERP, procurement, planning, integration, and other enterprise application platforms.
• Experience with integration technologies such as APIs, SFTP, and middleware.
• Understanding of financial planning, reporting, monthly close processes, analytics, and related business operations.
• Experience supporting compliance, audit, and regulated-environment requirements.
• Experience working with SaaS vendors and managing issue resolution through ticketing systems.
• Ability to operate effectively in a matrixed, cross-functional environment.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent stakeholder management, communication, and collaboration capabilities.
• Able to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to high-quality deliverables.
• Knowledge of IT service management, incident management, and change management practices preferred.
• Proactive mindset with a focus on continuous improvement and innovation.

Compensation

Up to $175,000 annually