Cannabis Sales Associate (Muse) PT

About the role

The Muse position at Reverie 73 is a fast-paced, client-service intensive role focused on providing a comfortable, inspirational, and creative experience to customers. The role involves managing the customer experience, performing transactions, educating customers, maintaining a clean store, and assisting with security.

Responsibilities

• Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
• Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
• Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
• Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
• Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
• Maintain a sanitary, clean, and safe store environment.
• Absorb manifested transfers of product to ensure product on-hand is accurate within METRC and enter product quantities into inventory system.
• Maintain organized and consistent product storage systems.
• Conduct cycle counts and quarterly audits as requested.
• Record and report marijuana waste.
• Notify the General Manager of any inventory discrepancies / issues.
• Assist as needed with security responsibilities.
• Sign in visitors and monitor deliveries in and out of the building and loading area.
• Ensure that every customer is at least 21 years of age before allowing them into the building.
• Notify General Manager or Assistant General Manager of any emergency event that may require immediate response.
• Maintain knowledge of security response SOPs.
• Aid in training new employees.
• Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
• Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training.

Qualifications

• Education and work experience – High school diploma or equivalent.
• 2+ years' experience in a fast-paced, client-service intensive industry.
• Previous dispensary experience helpful.
• Bilingual or multilingual a plus but not required.
• Knowledge and skills – Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.
• Able to communicate effectively and politely to all colleagues, community members, and customers.
• Requirements – Must be at least 21 years of age.
• Able to successfully pass an extensive background check.
• Must provide 1 professional and 1 personal reference.
• Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
• Willing to work differing shifts including evenings and weekends.
• Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site training, etc.