Cannabis Sales Account Manager

Job Duties/Responsibilities

• Acts as a Go-To for account as liaison between customer and company on any questions or issues that may arise.
• Performs weekly check-in call.
• Calculates discounts for special buys or outdated product and notifies Sales Support Representative Team.
• Notifies upper management of any product or paperwork issues.
• Alerts clients of new products, promotions, etc.
• Provides product /specials recommendations for account building.
• Uses data tools and account history to analyze accounts and make suggestions of items to be placed on the shelf to maximize the account and Brand presence.
• Coordinates Vendor Day events with scheduling personnel.
• Works closely with VMI Order Representatives on all accounts they share to ensure customer satisfaction, accuracy and growing the business.
• Tracks and reviews real-time client inventory using Headset, Greenbits, and other inventory and data programs.
• Places weekly proposal orders in the Panda Portal for approval by vendor considering inventory trends, flow rates, and distribution voids as well as par levels set by vendor if applicable.
• Assists with Research & Development projects as assigned.
• Performs all other duties/responsibilities as necessary or assigned.

Job Qualifications

• Must be 21 years of age or older
• Ability to travel (state-wide) for Vendor Shows and as needed.
• High School Diploma or a General Education Degree
• Computer Experience preferred.

Physical Abilities

• Frequently sit or stand for long periods of time doing repetitive tasks with hands, pull/push, carry up to 25 pounds, and grasp.
• Frequently walk, reach, and taste, or smell.
• Occasionally climb, stoop/crouch, crawl, carry up to 50 pounds, talk, or hear.
• Clearly see 20+ feet, with or without corrective lenses and differentiate between colors (no color blindness)

Mental & Other Skills/Abilities

• Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability: ability to maintain focus for extended periods of time,
• Computer/Technical Ability: working knowledge of Word Processing software, Spreadsheet software and labeling machines.
• Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mental & Other Skills/Abilities: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals,
• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work
• Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.