Cannabis Retail Associate

Location: 144 King St, Northampton, MA 01060

Job Type: Part-Time

Pay & Perks

• Pay: $17.00 per hour plus tips
• Employee discount on in-store product
• Fully paid onboarding and product training
• Opportunities for growth into senior associate, shift lead, or management tracks

Schedule

This is a part-time role with shifts scheduled around store needs. Team members should have flexible availability across mornings, evenings, weekends, and holidays. Exact shifts are set based on store traffic and staffing needs.

Responsibilities

• Greet every guest and set a friendly, professional tone from the moment they walk in
• Ask questions to understand customer needs and recommend suitable products
• Share accurate product details in line with Massachusetts CCC regulations (no overselling, no guessing)
• Ring up orders and handle payments correctly through the POS system
• Check ID and confirm age and purchase-limit compliance on every sale
• Keep the sales floor tidy, stocked, and visually on-brand
• Assist with receiving, restocking, and basic inventory counts as needed
• Support store opening/closing routines and general merchandising
• Follow EMBR policy along with state and local cannabis law
• Collaborate with the team to cover shifts, train, and support coworkers

Requirements

• 21 years of age or older (required by Massachusetts law)
• Flexible availability, including weekends and holidays
• Consistent, on-time attendance
• Comfortable interacting with a wide range of customers and staying patient under pressure
• Ability to quickly learn new systems, product information, and store procedures
• Cannabis industry experience preferred; retail or hospitality experience also considered
• Must pass a background check and obtain Massachusetts CCC Marijuana Establishment Agent registration prior to starting

About the Role

We're looking for someone dependable and approachable who genuinely enjoys helping people—someone who follows procedure carefully, picks things up quickly, and adds positive energy to the team.