Cannabis Advisor
Verano · Brandon, FL · 3 wk ago
OTHRFull-time
About the role
The Cannabis Advisor provides exceptional individualized customer service, educational consulting, and in some cases patient record management.
Responsibilities
- Possess a positive attitude while greeting customers and patients.
- Act as an advocate of cannabis customer care.
- Help customers and patients navigate cannabis and educate them on its use as a wellness product.
- Build rapport with regular patients/customers to promote repeat business.
- Work well with others in a fast-paced, dynamic retail environment.
- Provide information on types, methods, and efficacy of various cannabis products (no medical advice given).
- Remain open to continued, on-going cannabis education and training.
- Support managers and other Cannabis Advisors as needed.
- Maintain a clean, organized, and sanitized workstation/store front.
- Ensure accuracy of online orders before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Complete transactions at the POS and ensure state-monitored inventory systems (METRC, BioTrack, etc.) accurately update product availability.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent.
- 1-2 years of retail or hospitality experience.
- Must be 21 years of age and comply with all local, state, and company regulations.
- Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
- Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
- Ability to use office equipment (computers, printers) and software (Word, Excel, email, etc.).
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Physical and Mental Demands
- Frequently required to remain in a stationary position, move, and position oneself.
- Must occasionally move packages weighing up to 20 lb.
- Able to stand up to 90% of the time.
- Specific hearing abilities include hearing in the normal audio range with or without correction.
- Specific vision abilities include close observation and the ability to adjust focus.
- Mental and physical requirements must be met with or without reasonable accommodation.
Working Environment
Work is performed in a retail environment with a moderate noise level.