Canine Coach - Dog Daycare Attendant

About the role

We’re Dogtopia and we are a unique breed! We love and care for our Pet Parents’ pups like they are our own. A big part of our success is that we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence. We provide you with the industry best training, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in our care. This is why Dogtopia is the industry leader and wins customer driven awards and recognition year after year! We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World. Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic and organized individual to be the star of our playroom as a Canine Coach. Extensive training is provided for this position.

• We LOVE life unconditionally like a dog.
• We STAY loyal to our pack.
• We CHASE the absolute highest standards of safety.
• We PLAY to our fullest potential.
• We TREAT every day like it’s the Most Exciting Day Ever!

Responsibilities

• Create a safe and fun environment for dogs while setting the highest standards of care and customer satisfaction.
• Maintain control of large groups of dogs; proper door control in all rooms.
• Engage, play, and enjoy the furry friends; care for all dogs as if they were part of your family.
• Keep data accurate with current dogs; meal recording.
• Maintain and update cleaning schedule; hold yourself and team accountable to Dogtopia’s safety and cleaning standards.
• Inventory management of cleaning, dog, and First Aid supplies.
• Proactively communicate behavior issues to maintain a safe environment; report dog scuffles immediately for safe wound cleaning if needed.
• Perform grooming tasks such as baths and nails efficiently.
• Identify dog breeds and behaviors; learn dog recognition and body language.
• Work with the team to assure Quality of Care sets the standard for dog care.
• Assist in grooming tasks as needed.
• Ensure all rooms are equipped with cameras for pet parents to stay engaged.
• Complete all E‑learning platforms.
• Safety is always number 1.

Requirements

• Highly motivated and driven.
• Ability to stand and move around the room for the entire shift (up to 100% of work time standing).
• Prioritizing, time management, and organizational skills.
• Relationship management skills and openness to feedback.
• Knowledgeable, or ability to learn, dog body language and behaviors.
• Ability to work flexible days and hours, including holidays and weekends.
• Ability to work cohesively with others in a fun, fast‑paced environment.
• Strong customer service skills.
• Ability to “own” a room of dogs.
• Must love dogs.

Qualifications

• Consistent and timely attendance.
• Ability to learn dog recognition.
• Completion of all E‑learning platforms.
• Meal recording.
• Proper door control in all rooms.
• Ability to help in grooming tasks.
• Detail oriented.
• Quick thinker.
• Emotionally intelligent.
• Enthusiastic by nature.
• Fun‑loving.
• Strong observance skills.
• Strong multitasker.
• Excellent communicator.
• Have Fun on Camera!
• Maintain control of large groups of dogs.