Jobs · OTHR · Massachusetts

Candidate Experience Associate

TraceLink · Wilmington, MA · 1 mo ago
OTHR$71k–$87k/yrVolunteer

About the role

We're looking for a Candidate Experience Associate (Recruiting Coordinator) to drive a smooth, positive candidate experience from interview scheduling through to their first day.

Key Responsibilities

  • Own end-to-end interview scheduling, primarily for US roles with some EMEA support, ensuring a smooth and professional candidate experience.
  • Cook up executive-level scheduling and logistics.
  • Manage the offer process accurately and on time.
  • Onboard new hires into internal systems, ensuring all steps are completed ahead of day one.
  • Partner closely with Recruiters, hiring managers, and cross-functional stakeholders throughout the hiring journey.
  • Build reports and dashboards in Greenhouse and process audit requirements.
  • Maintain and manage candidate data and workflows within Greenhouse Recruiting.
  • Coordinate interviews using Zoom and Google Calendar, troubleshooting scheduling conflicts as they arise.
  • Bring creative ideas to employer branding initiatives, leveraging AI tools where useful to improve efficiency and candidate engagement.
  • Support US Internship programs.
  • Ensure a consistently positive, professional, and timely experience for every candidate and stakeholder.

Requirements & Qualifications

  • 3-5 years of experience in recruiting coordination, HR operations, or a similar candidate-facing role.
  • Hands-on experience with Greenhouse Recruiting (or a similar ATS).
  • Proficiency with Zoom and Google Calendar for scheduling and coordination.
  • Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
  • Excellent written and verbal communication skills, including experience conducting candidate phone/video outreach.
  • A proactive, detail-oriented mindset with a strong sense of ownership.
  • Bachelor's degree preferred, or equivalent practical experience.

Nice-to-Haves

  • Experience with Greenhouse, Workday, and Docusign.
  • Familiarity with DataFacts or similar background check platforms.
  • Working knowledge of AI tools to support recruiting/branding efficiency.
  • Interest or experience in employer branding and creative candidate engagement initiatives.

Why Join Us

  • Be a key part of shaping how candidates experience our company.
  • Work cross-functionally with recruiters, hiring managers, and leadership.
  • Room to bring creative ideas to life in employer branding and process improvement.

Pay

This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location. US Pay Range: $70,784 - $87,250

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