Candidate Experience Associate
TraceLink · Wilmington, MA · 1 mo ago
OTHR$71k–$87k/yrVolunteer
About the role
We're looking for a Candidate Experience Associate (Recruiting Coordinator) to drive a smooth, positive candidate experience from interview scheduling through to their first day.
Key Responsibilities
- Own end-to-end interview scheduling, primarily for US roles with some EMEA support, ensuring a smooth and professional candidate experience.
- Cook up executive-level scheduling and logistics.
- Manage the offer process accurately and on time.
- Onboard new hires into internal systems, ensuring all steps are completed ahead of day one.
- Partner closely with Recruiters, hiring managers, and cross-functional stakeholders throughout the hiring journey.
- Build reports and dashboards in Greenhouse and process audit requirements.
- Maintain and manage candidate data and workflows within Greenhouse Recruiting.
- Coordinate interviews using Zoom and Google Calendar, troubleshooting scheduling conflicts as they arise.
- Bring creative ideas to employer branding initiatives, leveraging AI tools where useful to improve efficiency and candidate engagement.
- Support US Internship programs.
- Ensure a consistently positive, professional, and timely experience for every candidate and stakeholder.
Requirements & Qualifications
- 3-5 years of experience in recruiting coordination, HR operations, or a similar candidate-facing role.
- Hands-on experience with Greenhouse Recruiting (or a similar ATS).
- Proficiency with Zoom and Google Calendar for scheduling and coordination.
- Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
- Excellent written and verbal communication skills, including experience conducting candidate phone/video outreach.
- A proactive, detail-oriented mindset with a strong sense of ownership.
- Bachelor's degree preferred, or equivalent practical experience.
Nice-to-Haves
- Experience with Greenhouse, Workday, and Docusign.
- Familiarity with DataFacts or similar background check platforms.
- Working knowledge of AI tools to support recruiting/branding efficiency.
- Interest or experience in employer branding and creative candidate engagement initiatives.
Why Join Us
- Be a key part of shaping how candidates experience our company.
- Work cross-functionally with recruiters, hiring managers, and leadership.
- Room to bring creative ideas to life in employer branding and process improvement.
Pay
This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location. US Pay Range: $70,784 - $87,250