Cancellation Clerk (Go Kia Renton)

About the role

At Go Kia Renton, we are seeking a detail‑oriented Cancellation Clerk to join our accounting team, which provides accounting support for three Go Auto dealerships across Renton and Tacoma. This role offers the chance to work with multiple stores while being part of a collaborative team. Ideal candidates thrive in a fast‑paced environment, enjoy working with numbers, and take pride in accuracy and organization. At Go Auto we build careers through a strong promote‑from‑within culture, ongoing development opportunities, and a supportive team environment. Our core values expect every team member to be Trustworthy, a Team Player, and Happy to Help; deliver exceptional experiences; follow company policies; protect safety, integrity, and financial well‑being; maintain the highest legal, ethical, and professional standards; support teammate growth; and participate in Go University and manufacturer training as requested.

Responsibilities

• Submit product cancellation requests accurately and promptly to third‑party providers.
• Process and allocate applicable cancellation refunds to customers and lienholders.
• Maintain accurate and up‑to‑date product cancellation schedules and spreadsheets.
• Review outstanding cancellations and follow up to ensure they are processed and completed.
• Remit product sales to third‑party providers accurately and within required timelines.
• Allocate product billings to the appropriate accounts.
• Maintain and reconcile product remittance schedules and spreadsheets.
• Identify and resolve discrepancies related to product cancellations, refunds, billings, and remittances.
• Maintain and update the monthly product cancellation tax refund log.
• Work closely with dealership teams and third‑party providers to resolve cancellation and remittance issues.
• Maintain accurate records and supporting documentation for all cancellation and remittance transactions.
• Perform other cancellation and administrative duties as assigned.

Requirements

• Previous dealership billing, accounting, bookkeeping, or administrative experience.
• Cancellation experience preferred.

Skills

• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office, particularly Excel.
• The ability to manage a high volume of transactions and multiple priorities while meeting deadlines.
• Strong communication skills and the ability to work effectively with multiple dealership teams.
• A positive attitude and a collaborative, team‑first approach.

Benefits

• 401K retirement plan.
• Vacation accrual: one week after the first year, two weeks after two years, three weeks after five years.
• Ongoing support and mentorship for learning and growth.
• Promote‑from‑within culture with career advancement opportunities.
• Comprehensive health and dental coverage, plus a health spending account.
• Positive team environment that fosters collaboration and mutual support.

Pay

$24‑$29 per hour based on experience and education.