(CAN) Food & Consumables Team Lead

Position Summary

Assists in the leadership of the Food and Consumable areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the coordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team.
• Delegates, assists and follows up on completion of daily Customer Availability process tasks.
• Affirms the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Reviews completed schedules with People Lead. Assigns Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities.
• Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Completes GTA/Workday tasks and supports Management Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates.
• Supports recruiting and hiring new associates.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Not specified

Pay

The minimum rate of pay for this position starts from $20.85.

Location

Primary Location… 3001 Richelieu St, Rockland, ON K4K 0B5, Canada