CAN Director

Full-time, exempt position at $34.00 per hour; 40 hours per week.

About the Role

To provide staffing support and direct services for the implementation of activities in support of the Coordinated Access Network (CAN) homeless service delivery system for the Meriden/Middletown/Wallingford area.

Responsibilities

• Coordinate Coordinated Access Network (CAN) functions with staff from participating agencies and troubleshoot system problems.
• Maintain positive, collaborative relationships with CAN members and leadership.
• Keep abreast and knowledgeable about issues and trends of homeless services and related social services by networking with local, state, and national sector knowledge leaders.
• Supervise front-line staff for CAN assessments, housing referral and placement, MMW data collection, and homelessness outreach services.
• Monitor MMW shelter stand-by list to ensure local emergency shelters are filling beds based on the MMW Shelter Prioritization.
• Report updates and provide policy recommendations at CAN Steering Committee meetings.
• Facilitate Housing Placement Team Meetings, including matching clients with available housing resources such as Rapid Re-housing and Permanent Supportive Housing, and tracking progress of housing providers until client is housed.
• Manage the MMW By-Name List, including cross-checking of housing registry with Homeless Management Integration System (HMIS) database to track housing, eliminate duplication, and maintain data quality.
• Maintain communication with administrative staff of 2-1-1.
• Complete and monitor comprehensive policies and procedures for the MMW CAN.
• Interface with CT Balance of State, Statewide CAN Committees, and regional CAN leadership.
• Oversee CAN HMIS data quality.
• Supervise Homeless outreach program.
• Coordinate and supervise MMW Warming centers when applicable.
• Familiar and/or trained in HMIS and Shelter Diversion.

Requirements

• Bachelor’s degree in social services or related field, or similar combination of education and experience.
• Minimum of two years experience in housing case management and/or community organizing.
• Experience understanding issues facing the homeless, advocacy, facilitation skills, and fund development.

Skills

• Advocacy and communications relations skills.
• Group facilitation skills.
• Application of research and data.
• Public speaking/presentation skills.
• Computer skills.
• Time management.
• Recordkeeping.
• Interpersonal skills.

Licenses / Certifications

• CT Driver’s License, access to privately maintained vehicle.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with matching contributions
• Vacation Time
• Personal Time
• Sick Time
• Holiday Pay

About the Organization

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment. New Opportunities Inc. is the community action agency serving Waterbury, Meriden, Torrington, and 22 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Annually, more than 61,000 individuals benefit from programs offered by this agency. Programs fall into one or more of the following categories: Energy Assistance, Fatherhood Initiative, Child Welfare and Family Development Services, Early Childhood Education Programs, Elderly Services, Homeless Shelter and Transitional Housing, and Ex-Offender Programs and Re-entry Services.