Campus Support Specialist

About the role

This position serves as a Campus Support Specialist at Unitek Learning, providing facilities and IT support, and assisting employees with computer software, hardware, or system problems.

Responsibilities

• Responsible for the maintenance and upkeep of sites/building and related services. This may include hanging materials, light facilities work and repairs.
• Coordinating with co-workers to determine how request orders will be assigned and/or advising workers to ensure all repairs are properly completed.
• Answering technical questions that employees/students may have and resolving problems via telephone, e-mail, or in person by walking them through the process of solving their query.
• Giving technical support to all levels of staff and users. Assisting IT team with computer setup, changing printer toners, installing and repairing company computer hardware and software.
• Other duties as assigned by Campus Director. This can include book and material distribution, proctoring of entrance assessments, supporting student servicing departments, and assisting with other campus non-technical tasks.

Requirements

• Must have a high school education or equivalency
• 1+ years’ facilities related experience required.
• Excellent coordination and communication skills
• General Computer Knowledge – including hardware repair and setup.
• Must be able to problem solve and instruct people on the steps to take to solve computer related problems.
• Able to trouble shoot and multitask
• Strong interpersonal skills - Customer Service Focused
• Able to learn new skills
• Must be able to lift at least 20 pounds.

Qualifications

• Must have a high school education or equivalency
• 1+ years’ facilities related experience required.
• Excellent coordination and communication skills
• General Computer Knowledge – including hardware repair and setup.
• Must be able to problem solve and instruct people on the steps to take to solve computer related problems.
• Able to trouble shoot and multitask
• Strong interpersonal skills - Customer Service Focused
• Able to learn new skills
• Must be able to lift at least 20 pounds.

Benefits

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 10 paid Holidays and 1 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program

Pay

Hourly rate: $25-28/HR

Schedule

Full-time