Campus Support Assistant

Baptism Follow-Up

• Update baptism records and badges with baptism date and campus location.
• Add and maintain profile notes related to baptism activity.
• Edit and publish baptism photos.
• Identify and address follow-up situations requiring additional review, including:
• Individuals living with a single adult.
• Infant or non-aligning baptisms.
• Attendees expressing interest in future baptism.
• Create and manage "Follow-Up Required" notes as needed.
• Monitor open baptism follow-up workflows and reporting.

Starting Point Follow-Up

• Update attendee badges with attendance date and campus location.
• Document attendance and engagement notes on profiles.
• Process attendees through designated event follow-up processes.
• Review records for potential red flags or follow-up concerns.
• Ensure appropriate workflows are completed and assigned.

Event Administration

• Build and manage Adult Ministries and Next Gen events.
• Create and maintain ROCK Groups and event registrations.
• Support special campus events and ministry initiatives.
• Cook and manage camp registrations and event setup.
• Manage Financial Peace University group creation and registration processes.
• Send weekly communications to attendees on behalf of ministry leaders.

Data Integrity & Systems Administration

• Identify, correct, and merge duplicate or pending records.
• Review, verify, and manage incoming profile photos.
• Maintain accurate database records and ministry data.
• Support bulk profile updates and data quality initiatives.
• Afford assistance with volunteer application updates and maintenance.
• Manage Group Scheduler configurations and updates for campus teams.

Training & Team Development

• Facilitate RAMP Plan training for Campus Coordinators, Associate Pastors, and other ministry leaders as requested.
• Train new campus staff on Rock RMS functionality, best practices, and ministry processes.
• Serve as a resource for understanding how campus roles and central support functions work together.
• Provide ongoing guidance to campus teams regarding Rock RMS capabilities and support services.

Special Projects

• Support ADL Team with special projects and ministry initiatives.
• Assist with operational improvements, system enhancements, and ministry process optimization.
• Collaborate with ministry leaders to improve efficiency and engagement across campuses.