Campus Safety Officer I

Responsibilities

• Welcome customers and visitors to the Hospital.
• Provides timely and accurate directions to patients and visitors.
• Maintains a highly visible profile through frequent patrols of the Hospital campus property to prevent, detect and address unacceptable behavior.
• Responds to emergency or escalated situations appropriately.
• Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working.
• Documents all checks and notifies appropriate personnel (teammates) of problems, as necessary.
• Responds to, investigates, resolves (if possible) and documents reported security incidents/complaints.
• Monitors visitor passes and badges.
• Safeguards, inventories, issues and collects keys and security devices.
• May assist law enforcement agencies in criminal investigations through exchange of information if needed.
• Provides assistance to the hospital campus by responding to calls including building lockdowns, financial deposits, and vehicle assistance, as well as traffic and crowd control.

Requirements

• Certified through the State of North Carolina as an unarmed security officer.
• Certified through the International Foundation for Protection Officers as an ISOP (Initial Security Officer Program).
• At least one year with a private security agency is preferred.
• Valid NC Driver’s License: Yes
• If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

Qualifications

• High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.
• Knowledge, Skills And Abilities:
• Ability to interact professionally and appropriately with teammates, providers, patients and the public.
• Ability to read, write and communicate effectively in English.
• Proficient with MS Office and able to learn new software rapidly.