Campstore Associate - Part Time

About the role

The Campstore Associate is a brand ambassador and essential frontline representative for Snow Peak, creating excellent experiences for Campfield guests visiting our Campstore.

Responsibilities

• Support all operations and functions at the Campstore including, food prep, food service, retail support, restocking, and cleaning.
• Respond to guest questions and escalate issues to lead or manager as needed.
• Process customer transactions efficiently and accurately in alignment with POS procedures.
• Support sales and merchandizing of gear, apparel, supplies, food & beverage at the Campstore.
• Educate customers on brand history, products, offers, promotions, and events.
• Increase sales and rentals by connecting with customers, asking open-ended questions to make relevant suggestions.
• Execute all operational processes effectively and efficiently.
• Ensure that all health, safety, and security rules are followed.
• Contribute to a positive working environment by being approachable, respectful, responsible, and team oriented.

Requirements

• Experience & Qualifications
• 1 year working in a retail or hospitality environment
• Food Worker Card
• MAST Alcohol serving qualifications

• Skills & Abilities
• Extraordinary customer service
• Excellent problem-solving skills
• Basic mathematics and cash handling
• Basic knowledge of operating computers and POS (point-of-sales) systems
• Reliable and professional
• Friendly and engaging with all types of people
• Gracefully adapt to periodic and rapid change

Physical Effort

• Prolonged periods standing
• Ability to lift and carry up to 50 pounds

Benefits

• Consideration for wilderness first aid certification
• Annual company retreat and/or camping trip
• Public transportation assistance
• Bike commuting allowance
• Employee Assistance Program (EAP)
• Access to third-party outdoor gear discounts
• Generous discounts on Snow Peak gear and apparel

• Medical coverage with vision and alternative care
• Comprehensive dental
• Employer match to retirement contributions
• Short and long-term disability insurance
• Life and AD&D insurance
• Paid vacation and holidays
• Paid family and medical leave

Pay

$19 - $20/hr

Schedule

16-24 hours per week. Required availability on evenings, weekends, and holidays