Camping Specialist (Parts & Accessories Sales)
About the role
At General RV Center, we don’t just sell RVs — we help families create lifelong memories. As a Camping Specialist, you will play a vital role in introducing customers to the freedom and adventure of the RV lifestyle. The Camping Specialist helps customers get the most out of their RV by providing hands-on walkthroughs and expert guidance. This role also supports customers in selecting the right parts and accessories to enhance their overall camping experience.
Responsibilities
- Conduct professional and thorough RV delivery demonstrations that ensure customers understand the safe and proper operation of their RV.
- Educate customers on recommended accessories that enhance safety, usability, and the overall RV ownership experience.
- Aid customers in selecting appropriate parts and accessories while delivering excellent customer service both in-store and through service work orders.
- Maintain a clean, organized, and well-stocked parts department that supports customer experience and sales.
- Provide customer service that supports the long-term RV ownership experience and reinforces dealership brand standards.
- Maintain strong communication with Sales, Service, and Parts leadership to support efficient dealership operations and delivery readiness.
- Engage in a minimum of one (1) hour of weekly training related to RV systems, product knowledge, and/or manufacturer-led training to ensure continued development and expertise.
Requirements
- Prior experience in retail sales, customer service, or parts sales is preferred.
- Experience in the RV industry, automotive, marine, powersports, or similar product-based industries is preferred but not required.
- Experience explaining technical products or systems to customers in a clear and professional manner is beneficial.
- Demonstrated ability to provide excellent customer service and communicate effectively with customers and coworkers.
- A high school diploma or equivalent required.
Qualifications
Absolutely no qualifications needed! We believe in giving everyone a fair chance to succeed.
Skills
Strong interpersonal skills, attention to detail, and a passion for RVs are essential.
Benefits
Medical, dental, vision, life & disability insurance options
Health Savings Account (HSA) option
Paid Time Off
401k with company matching
Industry-leading Sales & Product Training
Powerful Brand Recognition
Team-oriented culture built for winning
Pay
TBD
Schedule
TBD