Jobs · Customer Service · Texas

Campaign Director

Dallas Symphony Orchestra · Dallas, TX · 2 wk ago
On-siteCustomer ServiceFull-time

Essential Responsibilities

  • Campaign Planning & Execution
    • Serve as the lead for all campaign operations, coordinating timelines, milestones, and workflows across Development, Finance, Marketing, and Executive leadership.
    • Lead all phases of campaign efforts, ensuring accurate goal tracking and clear internal reporting.
    • Maintain campaign calendars, benchmarks, and deliverables with a commitment to accountability, accuracy, and follow-through.
  • Portfolio Management
    • Qualify, cultivate, solicit, and steward a portfolio of donors and prospects.
    • Collaborate with major gift officers and senior leadership to draft, edit, and assemble clear, persuasive campaign proposals and customized donor materials.
    • Lead, prepare, and manage gift agreements, pledges, and support documentation in coordination with Finance and Development Operations, ensuring compliance with donor intent, organizational, and professional fundraising standards.
    • Uphold consistency, clarity, and institutional voice across all campaign documentation.
  • Prospect & Pipeline Management
    • Maintain real-time and accurate tracking of campaign prospects and donors within the CRM system, supporting disciplined moves management and reliable forecasting.
    • Prepare dashboards, reports, and briefings for leadership, trustees, and campaign committees to support informed decision-making.
    • Produce donor profiles and briefing materials that enable authentic, well-prepared engagement by staff and volunteer leaders.
  • Campaign Committee & Volunteer Support
    • Lead staff leadership and logistical support to the Campaign Steering Committee and related volunteer groups, including agendas, materials, minutes, and follow-up.
    • Track volunteer assignments, peer-solicitation activity, and action items to sustain momentum and shared ownership of campaign goals.
    • Partner with senior leadership to prepare trustees and volunteers for meaningful donor engagement and solicitation conversations.
  • Stewardship, Recognition & Communications
    • Cook up campaign-specific stewardship and donor recognition efforts in partnership with Donor Relations, Marketing, and Events teams.
    • Develop impact reports, honor rolls, milestone communications, and recognition moments that reflect gratitude and transparency.
    • Ensure timely acknowledgment and fulfillment of donor commitments, reinforcing trust and long-term relationships.

    Requirements

    • Bachelor’s Degree or equivalent combination of education and work experience.
    • Demonstrated experience in leading campaigns, leadership giving, or major-gifts operations.
    • Strong project management skills with exceptional attention to detail and follow-through.
    • Excellent writing and editing ability, particularly for donor-facing materials.
    • High level of discretion and professionalism when working with confidential information, senior leadership, and high-net-worth individuals.
    • CRM experience (Tessitura, Raiser’s Edge, or comparable system).
    • Experience supporting capital or endowment campaigns.
    • Familiarity with prospect research, donor analytics, and moves management.
    • Ability to work evenings and weekends as needed for concerts, donor events, and campaign meetings.

    Values in Action at the Dallas Symphony Orchestra

    • Integrity: We hold ourselves accountable to donors, colleagues, and the community through accuracy, transparency, and ethical stewardship.
    • Creativity: We approach challenges thoughtfully and innovatively, crafting compelling narratives and solutions that inspire philanthropic partnership.
    • Connection: We build meaningful relationships with donors, volunteers, and each other, grounded in trust, respect, and a shared love of music.

    Pay

    The Dallas Symphony Orchestra offers a competitive benefits package, free onsite parking, and access to complimentary concert tickets when available.

    Schedule

    This is a salaried (exempt) role with responsibility for outcomes rather than hours worked. Evening and weekend availability required. Hybrid work environment with significant on-site presence.

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