Camp Program Assistant

About the role

Easterseals Florida is seeking a Program Assistant to join the team at Camp Challenge, our year-round camp serving children and adults with disabilities and special needs. The role involves supporting camp operations, partnering with families, promoting the camp, and keeping things moving.

Responsibilities

• Support Camp Operations
• Maintain camper records and program documentation
• Manage inventory and order office supplies following purchasing procedures
• Process payments, receipting, banking, and financial tracking activities
• Manage inventory and funds for the camp general store
• Partner with Families
• Guide families through the camper enrollment process
• Answer questions and provide outstanding customer service
• Discuss sensitive topics such as financial assistance and levels of care with professionalism and compassion
• Process camper applications and collect required documentation
• Obtain service authorizations and maintain camper files
• Promote Camp Challenge
• Conduct tours for prospective campers, families, and site-rental groups
• Represent Camp Challenge at community events and networking meetings
• Auxiliary with marketing initiatives
• Help secure and coordinate site-rental opportunities
• Keep Things Moving
• Prepare for weekend and summer camp sessions
• Enter and maintain camper information in Excel spreadsheets
• Drive for marketing activities and offsite meetings as needed
• Collaborate with teammates to ensure camp operations run seamlessly

Qualifications

• High School Diploma or GED required
• One-year certificate from a college or technical school and at least six months of related experience preferred
• Equivalent combinations of education and experience will be considered
• Strong Microsoft Office skills
• Excellent phone etiquette and customer service skills
• Strong organizational, problem-solving, and multitasking abilities
• Ability to work effectively under deadlines and time constraints
• Ability to meet approved driver qualifications (minimum age 21 with a good driving record) for occasional business use of a personal vehicle

Benefits

This is a part-time position working 12 hours per week (2 six-hour days per week – flexible schedule).