Call In Teller 1 (or 2 with required experience)

Overview

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

We are committed to our employees, offering competitive compensation, great benefits, and professional development and advancement opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

• Provide coverage to multiple bank branches with a flexible schedule as a Call‑In Bank Teller.
• Conduct financial transactions (e.g., cashing checks, handling deposits/withdrawals) with accuracy and professionalism.
• Actively listen for customer needs, identify potential sales opportunities, and refer customers to appropriate bank products and services.
• Prepare individual daily settlements of teller cash and proof operations.
• Research customer accounts, send prospecting letters, and follow up with customers by telephone.
• Accept loan, utility, and other payments.
• Issue money orders, cashier’s and traveler’s checks, correspondent bank drafts, etc.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with, all applicable laws, regulations, policies, procedures, and internal controls; complete job‑specific training requirements in a timely fashion.
• Perform other related duties as assigned or directed.

Qualifications

• Reliable transportation.
• High School Diploma or GED.
• Good communication skills.
• Attention to detail.
• Basic math and computer skills.
• Ability to understand direction and adhere to established policies and procedures.
• Prior cash handling or customer service experience is preferred but not required.

Community Bank System, Inc. is an affirmative‑action, equal‑opportunity employer that embraces diversity, including minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.