Call Center Supervisor (part-time)

About the role

The Supervisor position is responsible for directing the day-to-day activities of interviewers and clerks within the various functional areas of the facility. Supervisors will work closely with managers to perform a variety of project-related and functional area tasks that may change regularly depending on business needs.

Responsibilities

• Directs the day-to-day activities of interviewers and clerks within the various functional areas of the facility.
• Works closely with managers to perform a variety of project-related and functional area tasks that may change regularly depending on business needs.
• Provides on-site training, coaching, and support to staff with differing experience levels.

Requirements

• Excellent communication skills.
• Strong computer knowledge.
• Seeking a part-time role and eager to contribute throughout the business week.

Qualifications

• Not specified.

Skills

• Excellent communication skills.
• Strong computer knowledge.
• Enjoys providing on-site training, coaching, and support to staff with differing experience levels.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• Part-time role (32 hours per week).
• Onsite in the office.

Application

Applications are only accepted through the NORC career site: https://careers.norc.org/en-us/job/503853/supervisor-telephone-survey-and-support-operations-tsso