Call Center Representative, Shop by Phone- FT
Boscov's Department Store, LLC · Laureldale, PA · 4 wk ago
Customer ServiceFull-time
Job Responsibilities
- Answer customer’s questions regarding existing orders
- Provide detailed product descriptions for merchandise on the Boscov’s website
- Answer incoming calls for all store locations
- Opportunity to learn additional customer service functions within our care center such as on-line chat
Job Requirements
- Excellent customer service skills; sales skills helpful
- Excellent written, verbal, and interpersonal communication skills
- Good team player; ability to multi-task
- Able to work in a fast-paced & goal-oriented environment
- Excellent computer skills
- Online shopping experience a plus
- Desire to learn additional skills to enhance level of customer services provided
- Flexible scheduling to include evening, weekends and holidays
Benefits
- Weekly Pay
- New Starting Rate!
- Bonus compensation for successfully promoting the Boscov’s Credit Card
- Comprehensive benefits package, including medical/dental/vision
- Paid Vacation
- Storewide Employee Discount
- Many more!