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Jobs · Customer Service · Oregon

Call Center Representative (Fundraising-Charities)

Gateway Communications Inc. · Portland, OR · 37 mo ago
On-siteCustomer Service$18–$20/hrFull-time

About the role

At Gateway Communications, Inc., you get to help the homeless, feed hungry families, save animals and help children get vital medical services—all without leaving your desk.

Responsibilities

  • Represent charitable organizations and share an enthusiastic message with their supporters while raising needed funds.
  • No 'Cold Calling'—we only reach out to people who have donated financially prior.
  • Flexible scripting—infuse your style and personality into your conversations.
  • Participate in an excellent training program that meets a variety of different learning styles.

Requirements

  • A positive attitude.
  • Good communication skills.
  • Basic computer experience.
  • Past customer service, sales, or general call center experience (preferred, but not required).
  • The ability to work well with our coaching staff to help you develop in the job.
  • The ability to work a consistent schedule and be a reliable team member.

Qualifications

  • Passion for helping those in need.
  • Non-seasonal, permanent employment with a growing company.

Skills

  • Excellent communication skills.
  • Ability to work well with others.
  • Flexibility in scheduling.

Benefits

  • Retirement.
  • Paid-Time Off.
  • Dental.
  • Medical.
  • Vision.

Pay

  • FULL-TIME = $18-20 Hourly.
  • PART-TIME = $16 Hourly.

Schedule

  • Full-Time schedules available including:
  • Schedule 1: M-F AM 10AM - 6:30PM plus Tuesday- Friday 9AM - 5:30PM.
  • Schedule 2: M-F PM 10AM - 6:30PM plus Tuesday- Friday 10:30AM - 7PM.
  • Schedule 3: T-Sat AM 9AM - 5:30PM plus Tuesday- Friday 9AM - 5:30PM.
  • Schedule 4: T-Sat PM: 10:30AM - 7PM plus Saturday 9AM - 5:30PM.
  • Schedule 5: T-Fri 9am - 7pm 1(0 hour shifts) 3 DAYS OFF!
  • Part-time schedules available including:
  • Most part-time folks work 6-hour shifts 9am -3pm.

Contact Information

To apply, please respond to this posting with your resume, and please answer the screening questions below to be considered.

Screening Questions

  • WHAT MOTIVATES YOU?
  • Please tell us about any volunteer work, life experience or work history that may help you understand and help raise funds for the folks we help.

About Gateway Communications, Inc.

Gateway Communications, Inc. has been in business for over 30 years. We are a stable, growing company and our new call center expansion directly reflects this. We help our neighbors in need and their furry friends here in the Portland OR metro, across the nation, and around the world. Our team has a heart for making a positive impact in communities. We are located in North East Portland near the Airport. For more information, you can visit our website at www.GatewayCI-fundraising.com.

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