Call Center Representative

Responsibilities

• Respond to incoming calls while providing outstanding customer service.
• Answer patient questions and provide information regarding office hours, procedures, and directions.
• Schedule appointments and conduct follow-up calls.

Requirements

• Strong commitment to providing excellent patient care and support.
• Ability to manage multiple calls in a fast-paced environment.
• Proficiency with call center software, EHR (Athena preferred), and basic computer skills.
• Basic understanding of medical terminology and healthcare procedures.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service role preferred.

Benefits

• Health Care Plan (medical, dental & vision)
• Retirement Plan with a generous company match
• Life Insurance
• Paid Time Off
• Short-Term (at no cost to you) and Long-Term Disability

Pay

• $20.00 - $25.00 per hour based on experience.

Schedule

• Full-time position available.