Call Center Representative

Work Schedule

M-F, 8a-5p

Responsibilities

• Answer all incoming calls for Georgia Bone and Joint
• Respond directly to inquiries or direct calls accordingly
• Schedule appointments for providers
• Obtain necessary information from patients regarding insurance, personal details, prior medical records, and referrals
• Work independently and make decisions based on training and knowledge
• Tolerate lengthy periods of sitting and repetitive keyboard typing

Requirements

• A high school diploma or equivalent
• Experience in a customer service-oriented environment with a high call volume
• Organizational skills and ability to multitask
• Able to work independently and make decisions based on training and knowledge
• Able to tolerate lengthy periods of sitting and repetitive keyboard typing

Qualifications

• Average high school diploma or equivalent
• Experience in a medical industry setting is a plus

Skills

• Customer service orientation
• High call volume handling
• Organizational skills
• Independent decision-making
• Keyboard typing endurance

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with employer contribution
• Life Insurance
• PTO (Paid Time Off)
• 401(k) retirement plan with company match

Pay

Details are not specified.

Schedule

Details are not specified.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with employer contribution
• Life Insurance
• PTO (Paid Time Off)
• 401(k) retirement plan with company match

Pay

Details are not specified.

Qualifications

• Average high school diploma or equivalent
• Experience in a medical industry setting is a plus

Skills

• Customer service orientation
• High call volume handling
• Organizational skills
• Independent decision-making
• Keyboard typing endurance

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results, or any other consideration made unlawful by federal, state, or local laws. We also commit to fostering a diverse workplace and ensuring equal opportunities in all aspects of employment.