Call Center Representative

About the role

Premium Dental is seeking a Call Center Representative to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.

Compensation

$15-$18 per hour

Key Responsibilities

• Contact and schedule appointments for our patients.
• Answer incoming calls and assist patients with their concerns.
• Navigate through multiple computer programs simultaneously.

Skills and Qualifications

• Computer Proficiency: Strong foundation in computer navigation skills.
• Communication Skills: Excellent verbal and written communication skills.
• Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
• Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
• Organizational Skills: Exceptional organizational skills.
• Bilingual: Spanish preferred but not required.