Call Center Representative

Responsibilities

• Answering multiple calls
• Scheduling and changing customer appointments
• Answering customer questions
• Service follow-ups

Requirements

• Friendly and clear telephone communication skills
• Strong listening skills
• Ability to think quickly
• Patience and understanding
• Computer knowledge

Benefits

• Blue Cross health plans with $0 deductibles
• Dental, vision, and RX plans
• Paid life insurance
• Short and long-term disability
• 401K plan with company match
• Flexible spending accounts for medical and dependent care
• Paid Employee Assistance Program
• Paid vacation, personal days, and holidays
• Employee and family discounts

About the Role

We are looking for candidates to join our Customer Call Center. Full and Part-time positions are available.

Qualifications

Experience in customer service is preferred, but not required. We value teamwork, communication, and a positive attitude.

Skills

Excellent communication skills, both verbal and written, are essential. Proficiency in Microsoft Office is helpful.

Schedule

Shifts vary based on business needs, typically Monday through Friday, with some weekend availability.

Pay

Competitive salaries are offered based on experience and qualifications.

Benefits

Full-time employees receive comprehensive benefits including health, dental, vision, and RX plans, life insurance, disability coverage, a 401K plan with company match, and more.

Location

We are based in historic Doylestown, serving Bucks County, the Greater Philadelphia Area, and New Jersey. Our dealerships include Thompson Toyota, Thompson BMW, Thompson Lexus Doylestown, and Thompson Lexus Willow Grove.

We are conveniently located at Routes 313 & 611 in Doylestown, and at Route 611 & the PA Turnpike in Willow Grove.

We are an equal opportunity employer and drug-free workplace.