Call Center Representative
Florida Window and Door · Lake Worth, FL · 1 mo ago
On-siteSales$15/hrFull-time
Key Responsibilities
- Answer outbound calls from prospective customers with a positive attitude and actively listen to their needs
- Provide detailed information regarding our products, services, and installation processes
- Utilize a CRM system to document customer interactions and track leads
- Schedule appointments for estimates and consultations while maintaining a high level of customer satisfaction
- Afford customers with all necessary information and support through assistance
- Collaborate with team members to improve processes and customer interactions
Requirements
- Eligible to work in the United States
- Prior experience in outbound calling, telesales, vacation sales, timeshares, or appointment setting is a plus
- Experience using a CRM platform is a plus
- Comfortable working with call scripts and call-tracking software is a plus
Benefits
- Paid training & growth opportunities
- Funny, energetic, supportive team culture
- Health Care Plan (Medical, Dental & Vision)
- Retail Plan (401k)
- Paid Time Off