Call Center Representative
Cardiology Consultants of Philadelphia · Norristown, PA · 2 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Receives, places, and transfers telephone calls using appropriate phone etiquette
- Records and communicates all messages in an accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for "phone notes"
- Routes emergency calls appropriately
- Pages individuals to inform them of telephone calls, using paging and interoffice communication equipment
- Maintains an accurate listing of physician phone numbers, fax numbers, and addresses
- Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail when required
- Ability to make appointments in GPMS
Requirements
- Must have experience in a medical office setting, preferably in Cardiology
- Must have the ability to multitask
- Computer knowledge is a must
- Experience with an EMR system is a plus
- Must be well-spoken, friendly, and outgoing
Benefits
- Medical
- Vision
- Dental
- 401k
- Profit sharing
- LTD
- Generous PTO
- Paid holidays
Pay
- $500 sign-on bonus*
Schedule
- Full-time
Qualifications
- Must have experience in a medical office setting, preferably in Cardiology
- Must have the ability to multitask
- Computer knowledge is a must
- Experience with an EMR system is a plus
- Must be well-spoken, friendly, and outgoing