Call Center Representative

About the role

Tubbs by Grubbs / Bath Planet of Louisiana is seeking a Call Center Office Representative to join our team. Our ideal candidate will be reliable, dependable, and possess excellent time management and interpersonal skills.

Responsibilities

• Data entry
• Scheduling and confirming appointments
• Answering inbound calls & making outbound calls
• Cooking and prioritizing daily workload
• Handling the scheduling of leads, service calls, installations, and client appointments
• Ensuring lead and client information is monitored and up to date in the Company’s CRM system
• Daily support of on-site management
• Processing and follow-up phone calls for collecting balances upon completion of projects
• Processing payments and finance applications
• Occasionally participating in local shows and events

Requirements

• Basic knowledge & experience with CRM systems is preferred
• General knowledge of construction is a plus
• Self-motivator with an efficient work ethic
• Experience with bookkeeping preferred