Call Center Representative

About the role

This isn't your typical call center job. We provide hands-on training, one-on-one coaching, and a supportive team environment where you can develop valuable skills and build a long-term career.

Responsibilities

- Connect with customers through inbound and outbound calls - Schedule appointments and provide excellent customer service - Build rapport and create positive customer experiences - Maintain accurate customer information in our CRM system - Meet daily activity goals (150+ calls per day) - Work closely with leadership to improve performance and grow professionally

Requirements

- Positive attitude and strong work ethic - Coachable and eager to learn - Excellent communication skills - Strong time management abilities - Comfortable using computers and learning new software - High School Diploma or GED required - CRM experience is a plus, but not required

Qualifications

No Experience? No Problem! We are willing to train the right person. If you're dependable, motivated, and ready to grow, we want to meet you.

Benefits

- $18–$20 per hour based on experience - Additional Commission Opportunities - Full Benefits Package - Paid Training - Supportive Team Culture - Modern Workstation with Adjustable Sit/Stand Desk - Personal Locking Cabinet - Sundays & Mondays Off

Schedule

- Tuesday – Thursday: 9AM-6 PM - Friday & Saturday: 8 AM – 5:00 PM - Sunday & Monday: OFF