Call Center Customer Service Representative
UW Health SwedishAmerican · Rockford, IL · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Work Schedule: 100% FTE, Monday-Friday 8:00am-4:30pm, you will work at UW Health 9th St Clinic 209 9th St.
Responsibilities
- Previous receptionist or customer service experience.
- Preferred 1 year experience in a call center environment.
- Required medical clinic or hospitality experience.
Qualifications
- Previous receptionist or customer service experience.
- Preferred 1 year experience in a call center environment.
- Required medical clinic or hospitality experience.
Benefits
- Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance.
- Annual wellness reimbursement.
- Opportunity for on-site day care through UW Health Kids.
- Tuition reimbursement for career advancement--ask about our fully funded programs!
- Absent career growth opportunities to nurture professional development.
- Strong shared governance structure.
- Commitment to employee voice.
Pay
Additional components of compensation may include: Evening, night, and weekend shift differential, Overtime, On-call pay.
Schedule
Work Schedule: 100% FTE, Monday-Friday 8:00am-4:30pm, you will work at UW Health 9th St Clinic 209 9th St.
Skills
N/A
Benefits
- Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance.
- Annual wellness reimbursement.
- Opportunity for on-site day care through UW Health Kids.
- Tuition reimbursement for career advancement--ask about our fully funded programs!
- Absent career growth opportunities to nurture professional development.
- Strong shared governance structure.
- Commitment to employee voice.