Call Center Customer Service Manager
MCI · Savannah, GA · 12 mo ago
Customer ServiceFull-time
About
MCI is a leading provider of outsourced customer service solutions across various industries including Automotive Industry, Energy & Utilities, Financial Services, Government & Municipal, Healthcare Services, Insurance Industry, Property & Real Estate, Retail & Ecommerce, Technology Sector, and Transportation & Travel.
Services
- CX Business Process Outsourcing
- Appointment Setting
- Back Office Administration
- Call Center Services
- Inbound Call Center Services
- Customer Service
- Call Answering Service
- Inbound Sales
- Outbound Call Center Services
- B2B Sales
- B2C Sales
- Call Monitoring Services
- Customer Retention
- Debt Collection
- Email Support
- Fundraising
- Lead Generation
- LivChat Support
- Omnichannel Support
- Recruiting Outsourcing
- Technical Support
- CX Technology Solutions
- Cloud Call Center Software
- Contact Center Automation
- Managed IVR
- Natural Language Processing
- CX Professional Services
- CRM Call Center Telephony Integration
- CX Data & Analytics
- CX Strategy
- Dialer ACD Administration
Industry Expertise
- Automotive Industry
- Energy & Utilities
- Financial Services
- Government & Municipal
- Healthcare Services
- Insurance Industry
- Property & Real Estate
- Retail & Ecommerce
- Technology Sector
- Telecommunications
- Transportation & Travel