Call Center Agent

About the role

This is an entry-level opportunity for candidates looking to gain corporate experience in customer service and financial services. Multiple openings are available at an onsite call center in San Antonio, TX.

Responsibilities

• Assist customers over the phone with account-related questions and requests
• Research information and help resolve customer concerns
• Navigate multiple systems while speaking with customers
• Document interactions accurately
• Deliver a positive and professional customer experience

Requirements

• Customer service experience is a plus, but not required
• Dependable, professional demeanor
• Comfortable speaking with customers
• Willingness to learn
• Excited about starting a career in financial services

Qualifications

• Recent graduates and candidates looking to transition into a corporate environment are encouraged to apply

Benefits

• Structured training and support
• Gain valuable customer service and financial services experience
• Opportunity to build your resume with a large corporate organization

Pay

Details on pay will be provided during the hiring process.

Schedule

Full-time, Monday-Friday schedules are available. Multiple shifts are available, including 2nd shift.