Call Center Agent

About the role

This isn’t just a “call center job” — this is a performance-driven role where your hustle and consistency directly impact your paycheck.

Responsibilities

• Handle inbound and outbound calls from new and returning customers
• Set service and sales appointments for both Beaver Toyota and Beaver Mazda
• Provide exceptional customer service, ensuring every caller has a “wow” experience
• Follow up with leads, vehicle or servicing inquiries, and missed appointments
• Collaborate closely with sales and service teams to keep the schedule full and customers happy
• Track activity, appointments, and follow-up to maximize commission

Qualifications

• Call center or customer service experience is a plus (but not required)
• Strong verbal and written communication skills
• Able to multi-task, stay organized, and work independently
• Must be available for some evenings and weekends

Benefits

• Full benefits package (medical, dental, 401(k), paid time off)
• Ongoing training and mentorship
• Access to full gym and a personal trainer 3 days per week
• Restaurant on campus
• Salon on campus - with employee discounts
• A positive, empowering culture at a company that actually cares about its people
• The chance to represent two respected brands: Beaver Toyota & Beaver Mazda