Cake Decorator Full Time

Essential Duties And Responsibilities

• Consistently work to provide fast, friendly, helpful and efficient customer service at all times.
• Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request.
• Maintain a neat, clean and organized work station, according to 5S standards, at all times.
• Ensure customer satisfaction through product availability, quality, outstanding service and sanitary conditions.
• Maintain an adequate presentation with proper variety of cakes necessary to meet customer needs.
• Maintain, with Bakery Manager, the “Deco Pac” inventories at actual physical levels taken on a yearly basis, and then determined by the corporate office.
• Ensure that variety of standards (i.e.: Butter crème and colors of the season) are maintained daily.
• Responsible, along with the bakery manager, to maintain production and shrink as per company guidelines.
• Responsible for the operation of bakery equipment including but not limited to ovens, mixers and utensils.
• May be asked to be in charge of the baker in the absence of the manager and first clerk.
• Responsible for maintaining a high level of customer courtesy and service at all times.
• Responsible for making all customers special orders (i.e.: cake orders).
• Responsible for adhering to all company policies and procedures.
• Ensure all associates adhere to corporate and state sanitation regulations.

Minimum Qualifications

• Must be at least 18 years of age.
• 6 - 12 months related experience.
• Basic Literacy skills.
• Basic Computer skills.
• Satisfactory performance reviews.
• Strong communication skills.