Cake Decorator FT

Produces high-quality decorated items and baked goods according to the company’s standard product offerings. Decorates cakes, pastries, cupcakes, cookies, and other bakery items. Assists in the daily operations of the bakery department. Promotes consistent and compliant operating conditions to increase customer confidence and loyalty. Provides fresh, appealing products along with courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment.

Responsibilities

• Service (40%)
  • Creates a welcoming environment to increase customer confidence and loyalty.
  • Ensures the department is merchandised per plan.
  • Maintains product availability, freshness, quality, and value on shelves.
  • Offers product samples, answers questions, and assists customers in finding or suggesting products.
  • Fulfills customer requests and special orders efficiently.
  • Decorates merchandise per customer request to ensure satisfaction.
  • Uses decoration kits and freehand skills to prepare quality baked goods.
• Financial (40%)
  • Completes daily and weekly tasks such as communications and online training.
  • Processes and bakes merchandise according to production guidelines; proofs products for quality assurance.
  • Reviews product quality for “sell by” dates and takes necessary action.
  • Checks production schedules to determine variety and quantity of goods to bake.
  • Receives, unloads, and stores delivery truck products in designated areas.
  • Stocks and rotates department products to ensure freshness and date control; minimizes waste to maintain low supply costs.
  • Maintains awareness of inventory conditions and reports discrepancies.
  • Inspects products for quality and freshness, taking appropriate action as needed.
  • Utilizes production planning tools to produce fresh products and follows discarding or markdown processes to reduce shrink.
  • Ensures products are held at proper temperatures per food safety guidelines and retains temperature logs as required.
• Leadership (10%)
  • Promotes trust and respect among associates through collaboration, teamwork, and communication.
  • Guides and empowers the team to meet or exceed goals.
  • Adheres to all local, state, and federal laws, and company guidelines.
• Compliance/Safety (10%)
  • Ensures company standards for safety, food handling, sanitation, and productivity are maintained.
  • Adheres to regulatory compliance requirements for food safety, USDA, COOL, and DOA.
  • Executes product recalls and withdrawals promptly, securing items from customer access.
  • Reinforces safety programs by complying with procedures and reporting unsafe conditions.
  • Notifies management of customer or employee accidents.
  • Reports safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Ensures adherence to wage and hour policies and regulations.
  • Cultivates a culture of safety within the store.
  • Ensures all associates have received necessary safety training and work safely.
  • Posts Hazardous Assessments and ensures Personal Protective Equipment is available and utilized.
  • Ensures equipment is in good repair and assists with remediation of safety hazards.
• Performs other job-related duties as assigned.

Requirements

• Must be 18 years of age or older.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• High School diploma or GED preferred.
• Proficiency in English; Spanish is a plus.
• 0–3 years of relevant experience.
• Strong customer service and interpersonal skills.
• Exceptional motivational and communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter, pricing gun).
• Proficient with computer applications used in department operations.
• Possession of Food Safety Certification or ability to obtain within 180 days of placement.

Physical Demands & Working Conditions

Physical Demands: Regularly required to stand or walk on various flooring types, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or feet. Frequently required to reach at waist level or overhead, carry, push, or lift loads up to 35 lbs. Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft. Pulling requirement up to 250 lbs.

Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid environments. Frequently required to twist back and/or neck, walk on slippery or cluttered surfaces, work with hazardous equipment, and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.

Personal Protective Equipment: Goggles, gloves (including cutting, fryer, and oven gloves), and back brace.

Required Equipment: Cleaning supplies, general office equipment, register, pricing gun, scales, scanner, material handling equipment (racks, carts, pallet jacks, shopping carts), powered cutting equipment (slicers, saws, grinders), various knives, ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment.