Cake Decorator Floater

Produces high-quality decorated items and baked goods according to the company’s standard product offerings. Decorates cakes, pastries, cupcakes, cookies, and other bakery items. Assists in the daily operations of the bakery department. Promotes consistent and compliant operating conditions to increase customer confidence and loyalty. Provides fresh, appealing products and courteous, knowledgeable, and prompt service.

Responsibilities

• Service (40%)
  • Creates a welcoming environment to increase customer confidence and loyalty.
  • Merchandises the department per plan and ensures product availability, freshness, quality, and value.
  • Offers product samples, answers customer questions, and assists in finding or suggesting products.
  • Fulfills customer requests and special orders efficiently.
  • Decorates merchandise per customer request using decoration kits and freehand skills.
• Financial (40%)
  • Completes daily and weekly tasks, including communications and online training.
  • Processes and bakes merchandise according to production guidelines; ensures quality assurance.
  • Reviews product quality for “sell by” dates and takes necessary action.
  • Checks production schedules to determine variety and quantity of goods to bake.
  • Receives, unloads, and stores delivery truck products in designated areas.
  • Stocks and rotates department products to ensure freshness and date control; minimizes waste.
  • Maintains awareness of inventory conditions and reports discrepancies.
  • Utilizes production planning tools to reduce shrink and follows markdown processes.
  • Ensures proper temperature control per food safety guidelines and retains temperature logs.
• Leadership (10%)
  • Promotes trust, respect, and teamwork among associates.
  • Communicates company, department, and job-specific information.
  • Adheres to all local, state, and federal laws and company guidelines.
• Compliance/Safety (10%)
  • Maintains company standards for safety, sanitation, and productivity.
  • Adheres to regulatory compliance requirements for food safety, USDA, COOL, and DOA.
  • Executes product recalls and withdrawals promptly and securely.
  • Reinforces safety programs and reports unsafe conditions to management.
  • Notifies management of customer or employee accidents and reports safety risks or illegal activity.
  • Ensures adherence to wage and hour policies and cultivates a culture of safety.
  • Ensures associates receive necessary safety training and use Personal Protective Equipment (PPE).
  • Reports and assists with remediation of safety hazards; ensures equipment is in good repair.
• Performs other job-related duties as assigned.

Requirements

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service and interpersonal skills.
• Knowledge of basic math and ability to handle stressful situations.
• Ability to operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter, pricing gun).
• Proficient with computer applications used in department operations.
• Possession of Food Safety Certification or ability to obtain within 180 days of placement.

Qualifications

• Education: High School diploma or GED preferred.
• Language: English required; Spanish preferred.
• Experience: 0–3 years of relevant experience.

Environmental Factors

• Physical Demands:
  • Regularly required to stand, walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements.
  • Frequently required to reach at waist level or overhead, carry, push, or lift loads up to 35 lbs.
  • Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
  • Frequently required to twist back and/or neck, walk on slippery or cluttered floors, and work with hazardous equipment.
  • Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Working Conditions:
  • Exposure to indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
• Safety Risk Factors:
  • Exposure to sharp objects, slippery floors, and hazardous equipment.
• Equipment Used:
  • Cleaning supplies, office equipment, register, pricing gun, scales, scanner, racks, carts, pallet jacks.
  • Department-specific: Powered cutting equipment (slicers, saws, grinders), knives, ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment.
  • Personal Protective Equipment: Goggles, gloves (including cutting, fryer, and oven gloves), back brace.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 35 lbs.

Schedule

Varied shifts.