Cage Cashier - PT

Responsibilities

• Exchanging casino chips, coins and tickets for cash
• Processing advances drawn from credit and debit cards
• Cashing and depositing checks
• Establishing and processing transactions for patron deposit accounts
• Processing transactions for patron casino credit accounts
• Exchanging currency, foreign and domestic
• Making change
• Providing monetary services for other casino departments and team members
• Performing all duties of a Main Banker, General Cashier Banker, Chip Banker, and Marker Banker
• Maintaining and supporting various remote kiosks that service casino guests and other casino departments
• Maintaining and reconciling all assigned casino assets during the course of a shift or gaming day
• Allotting jackpots to slot attendants for payment to guests; distributing and collecting slot attendant banks
• Distributing and collecting cashier banks
• Ordering monies through exchange slips
• Redeeming chips, tickets, etc. for currency and coin
• Completing cash advances and cashing personal checks
• Processing and delivering exchanges to cashiers
• Using coin sorters, wrappers and currency counters; counting down station/float/bank, putting coin away and verifying money received from vault/bank/drop
• Conforming to all rules and regulations of SGC CTR / SAR Compliance
• Issuing counter checks (markers) to credit customers and/or issuing funds represented by counter checks; accepting payments toward outstanding counter checks
• Accepting and distributing funds representing patron deposits, withdrawals, and wire transfers
• Maintaining remote kiosks for redemptions, purchases, jackpots, etc. as necessary
• Preparing, verifying, and processing chip fills and credits
• Maintaining counter check inventories and deposits; processing transactions affecting those inventories
• Maintaining accountability for assigned keys and key inventories
• Providing any assistance as needed to immediate supervisor
• Remaining thoroughly knowledgeable of all appropriate regulations
• Maintaining the confidentiality of all gaming records
• Working closely with team members of gaming departments and casino cage departments
• Maintaining a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy
• Understanding and complying with all information security policies and procedures at all times
• Providing exceptional guest service to all guests and communicating in a pleasant, friendly and professional manner at all times
• Maintaining a professional work environment with peers, supervisors, managers, and all other team members
• Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies
• Completing all required SGC Training programs within specified guidelines from commencement of employment
• Attending all necessary meetings
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned

Requirements

• Must be 18 years of age or older upon employment
• High school diploma or equivalent required
• One (1) year of previous cashier or money handling experience required
• Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required
• Previous clerical/data entry experience preferred
• Basic knowledge of start-up and close-down of cash registers preferred
• Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred
• Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier
• Effective math skills required; applicants must be able to pass an SGC-administered math skills test
• Must possess excellent communication skills
• Ability to write routine correspondence and to speak effectively to the public, team members and guests
• Must have the ability to deal effectively and interact well with guests and team members
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• The physical demands include: continuously bend/stoop, squat, balance, kneel, lift and push/pull; continuously carry up to 25 lb and lift up to 50 lb; occasionally climb heights and reach above shoulder level; occasionally push carts weighing up to 100 lb
• Must be able to stand, walk, and move through all areas of the casino
• Must be able to withstand working in a casino environment, which may include exposure to loud noises, bright and flashing lights, and cigarette/cigar smoke
• The noise level is usually moderately loud, increasing to loud on the casino floor
• Must be able to work in an environment where smoking is permitted
• Maintain physical stamina and proper mental attitude to work under pressure in a fast‑paced casino environment and effectively deal with guests, management, team members, and members of the business community in all situations
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Pay

Starting Rate $16.16. Compensation is negotiable based on experience and education. Each position has varying