Cage Cashier I

Essential Job Functions

Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.

Counsels all transactions in a confidential manner.

• Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
• Counts money and chips and reconciles banks.
• Orders currency to refill supplies.
• Accepts, delivers, and issues credit card cash to customers.
• Dispenses coins/chips to other cashiers.
• Processes funds transactions for the cashiering department and other casino personnel.
• Processes new check cashing applications.
• Records information regarding transactions on reports and forms.
• Maintains internal controls with reports describing errors and discrepancies.
• Collaborates with workgroup and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentiality of all player accounts.
• Maintains security and confidentiality of files, records, and lists.

Physical, Mental & Environmental Demands

• Must be able to maneuver in and around all count rooms.
• Must be able to respond calmly in crisis and stressful situations, including employee conflicts.
• Must be able to perform the job duties of hard count and soft count team members.
• Must be able to push and pull carts and carry up to 75 pounds of boxes filled with currency.
• Must be able to grip objects and have good finger movement when counting and handling currency.
• Must be able to differentiate denominations of chips and authenticity of currency.
• Must be able to stand for extended periods.
• Must be able to operate a computer, ten key adding machine, and money counter.
• Must be able to bend, stoop, reach, kneel, twist as necessary.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Qualifications

• Must present a well-groomed appearance.
• Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator.
• One-year previous United States currency money handling work experience preferred.
• Must read, write, speak, and understand English.
• Must be willing to serve customers from a variety of backgrounds.
• Must be willing to work nights, weekends, and holidays and work overtime.
• Able to pass mandated regulation and department testing.
• Must have employee relations skills.
• Must be at least 21 years of age.
• Must have strong organizational, analytical and communication skills, both verbal and written.
• High School Diploma or GED required.