Cage Cashier - Cage Operations
Seminole Hard Rock Hotel & Casino Tampa · Tampa, FL · 2 wk ago
Customer ServiceFull-time
Responsibilities
- Control and account for transactions for cage windows, main bank, chip bank and check bank.
- Perform high volume cash and non-cash transactions for guests and internal customers in a courteous, accurate, and timely manner.
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
- Impress bank issued.
- Perform guest and in-house monetary transactions.
- Balance and issue Impress Bank to team members.
- Enter patron transactions into the company computer system accurately.
- Prepare paperwork, balance sheets, and documents in accordance with Standards and Procedures (S&P's) and within the guidelines of Internal Controls.
- Signed all documents legibly and in accordance with S&P's.
- Transfer cash, chips, and checks between cages and/or departments in an accurate and efficient manner.
- Strictly adhere to department policies and procedures to maintain integrity of the Cage operation.
- Apply accurate transaction and balancing practices.
- Participate in the daily cage reconciliation process.
- Comply with Federal Title 31 procedures.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Promote positive public/team member relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Perform all other duties as assigned.
Qualifications
- High School Diploma or equivalent required.
- A minimum of six (6) months to one (1) year of high-volume money handling or cashiering experience in the casino or banking industry.
- Strong cash handling and counting skills.
- Proficient basic math skills with ten key experience.
- Excellent interpersonal and team building skills.
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Ability to deliver a service level which creates an atmosphere that makes guests want to return, giving each guest a positive, memorable entertainment experience.
- Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
- Commitment to routinely going above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
- Must be able to work in a very fast-paced environment while adhering to strict guidelines and controls.
- Must be detail oriented.
Work Environment
- Frequent standing, walking, using hands to finger, handle, or feel, reaching with hands and arms, talking or hearing, tasting or smelling.
- Frequent lifting and/or moving up to 50 pounds.
- General public and excessive noise exposure.
- Constant exposure to a fast-paced, guest-smoking environment.
- Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Benefits
The company offers a comprehensive benefits package that allows team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see the full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.