Cage Cashier - Cage Operations
Hard Rock Hotel & Casino Bristol · Bristol, VA · 2 wk ago
Customer Service$14–$19/hrFull-time
Essential Functions
- Quickly and accurately makes change, cashes checks, and processes fills.
- Writes receipts for pay outs and other documents.
- Accesses and enters information on a computer.
- Greets patrons and offers efficient, timely customer service during all window transactions.
- Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
- Maintains bank balance, keeps work area clean and supplies stocked.
- Completes any required paperwork accurately and efficiently.
- Customer facing transactions such as: Fronting Money, and Safekeeping transactions, Currency exchanges, Credit card cash advances, Ticket related transactions, Balances specific assigned areas with accuracy.
- Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.
- Cleans and sanitizes work and public spaces.
Additional Requirements
- Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
- Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
- Must be twenty-one (21) years of age.
Education and/or Experience Requirements
- A high school diploma or equivalent required.
- Prior cashier or teller experience preferred.
- Good arithmetic skills preferred.
Knowledge of Computers and Applicable Software Applications
- Excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
- Basic math skills.
- 10-Key calculator.
Additional Knowledge
- Prior cashier or teller experience strongly preferred.
Additional Requirements
- Ability to be flexible to work varying shifts and time schedules as needed.
- Work in an environment subject to varying crowds and noise levels depending on guest volume.
- Communicate effectively with outside contacts and all levels of team members.
- Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.
- Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
- Balance bank at end of shift.
- Identify and accurately cash different denominations of cash currency, checks, etc.
- Stand for 100% of a shift in a noisy environment.
- Lift based on assigned areas.
- Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.
Pay Range
$14 - $19/Hourly