Jobs · Customer Service · New Jersey

Cage Cashier - Cage Operations

Hard Rock Hotel & Casino Atlantic City · Atlantic City, NJ · 2 wk ago
Customer Service$20/hrFull-time

About the role

The Cage Cashier is responsible for the safety and security of company funds and controlling and accounting of funds for the cage and general cashiering windows. They perform high volume cash and non-cash transactions for guests and internal customers in a courteous, accurate, and timely manner.

Responsibilities

  • Comply and follow with strict adherence to Internal Control policies and procedures, the company’s Responsible Gaming plan, and state and federal regulations; which include the Bank Secrecy Act and the Anti-Money Laundering-Title 31 Compliance program.
  • Perform external guest and in-house monetary transactions.
  • Balance and issue imprest banks issued to F&B and Hotel team members.
  • Enter patron transactions into the company computer system accurately.
  • Prepare paperwork, balance sheets and documents in accordance with the NJ Gaming Regulations and within the guidelines of Internal Controls.
  • Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
  • Aid the Kiosk bank in replenishing kiosks on the casino floor.
  • Assist the Slots in troubleshooting the Kiosk machines.
  • Strictly adhere to department policies and procedures in order to maintain the integrity of the Cage operation.
  • Participate in the daily cage reconciliation process by applying accurate transaction and balancing practices.
  • Comply with Federal Title 31 laws.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility.
  • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Other duties as assigned.

Qualifications

  • Must have a valid NJ Driver’s License.
  • Must be able to pass a background check.
  • Must be able to work flexible hours, including evenings and weekends.
  • Must be able to lift up to 50 pounds.
  • Must be able to stand for long periods of time.

Skills

  • Excellent customer service skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail.
  • Knowledge of banking and financial systems.
  • Ability to troubleshoot technical issues.

Benefits

  • Medical
  • Dental
  • Vision Prescription
  • Life
  • Accident
  • Pet Legal
  • 401K with match
  • Paid Time Off
  • Holiday Pay
  • Free Meals
  • Free Uniforms
  • Free Parking
  • Discounts at Hard Rock properties around the globe
  • All team members are eligible to participate in the discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs

Pay

$20.00 an hour

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