Jobs · Customer Service · Indiana

Cage Cashier - Cage Operations

Hard Rock Casino Northern Indiana · Gary, IN · 2 wk ago
Customer ServiceFull-time

Essential Functions

  • Quickly and accurately cuts and counts chips on a continuous basis.
  • Quickly and accurately makes change, cashes checks, and processes markers and fills.
  • Writes receipts for marker payouts, and other documents.
  • Inputs and accesses information on the computer.
  • Greets patrons and offers efficient, timely customer service during all window transactions.
  • Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees.
  • Maintains bank balance and keeps work area clean and supplies stocked.
  • Completes any required paperwork.
  • Performs any additional duties as assigned by the shift supervisor.

Non-Essential Job Functions

  • Attend seminars when needed.

Required Education and Experience

  • A high school diploma or equivalent preferred.
  • Prior cashier or teller experience preferred.
  • Good arithmetic skills preferred.

Additional Requirements

  • Must obtain and maintain all licenses/certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must maintain strict confidentiality relative to financial data and casino policies.
  • Must successfully pass drug screening.
  • Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
  • Must be twenty-one (21) years of age.

Knowledge and Abilities

  • Knowledge of procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
  • Basic math skills.
  • 10-Key calculator.
  • Prior cashier or teller experience preferred.

Physical Requirements

  • Communicate effectively with outside contacts and all levels of team members.
  • Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
  • Stand 100% of the time in a noisy environment.
  • Lifts based on assigned areas.

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