Cage Cashier - Bossier City
Live! Casino & Hotel Maryland · Bossier City, LA · 2 wk ago
Customer ServiceFull-time
Responsibilities
- Relays Live! Rewards card uses and benefits to each guest, as well as describes current and upcoming promotions.
- Issues Live! Rewards cards to new and existing guests efficiently and accurately.
- Assists Live! Rewards members with redemption transactions.
- Exchange chips for cash and Slot tickets for cash.
- Performs check cashing and counter check transactions for slot patrons.
- Affords assistance in completion of check cashing and front money applications.
- Responsible for chips/cash in assigned window.
- Maintains a neat and well-stocked window (Cash - Chips – Supplies) for next shift.
- Responsible for processing transactions accurately and maintaining accurate reconciliations.
- When assisting the Casino Credit Clerk or above, will be responsible for processing credit applications.
- Performs the required verifications in accordance with regulations for casino credit applications.
- Notifies the Casino Credit Executive and above of any critical information on any credit reports.
- Ensures compliance with all regulatory controls of the State Gaming Agency.
- Promotes superior guest service.
Qualifications
- Must have a High School Diploma or equivalent combination of education and experience in high volume cash operations.
- Must be able to communicate well with the public.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.