Cage Cashier

Essential Job Functions

• Ensure customer satisfaction, casino play, and return visits by providing prompt, efficient, and friendly service.
• Service guest needs accordingly - providing change, cashing tickets, etc.
• Accurately verify and exchange chips, slot tickets, and cash with guests and employees.
• Verify slot tickets on the computer data system.
• Aid guests with credit card transactions.
• Verify all funds received from or given to the vault.
• Process jackpot wins according to outlined procedures.
• Be flexible to adapt to operation changes, schedules, job assignments, procedures, etc.
• Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. at all times.
• Promote a clean, safe, and healthy work environment for employees and guests.
• Promptly report all concerns to the supervisor.
• Ensure that the operation of equipment, tools, and materials is handled safely.
• Participate and attend designated meetings, training, and activities as directed.
• Promote internal guest service standards through courteous and respectful behavior.
• Other related duties as assigned by the supervisor or cage manager.

Safety

Ensuring a safe experience by protecting the welfare of all.

Intregrity

Expecting personal accountability at every level.

Courtesy

Creating an exceptional customer service experience for everyone.

Team

Functioning together to create a cooperative and positive experience.

Show

Providing a flawless experience – a clean and cared-for resort.

Supervisory Authority

None.

Signatory Ability

• Designated Cage form.
• Keys to Cage Cashier drawer.
• Key log and key distribution to authorized users.
• Request for fills and credits.
• Slot paper inventory and issue.
• Access To Sensitive Areas Cage.

Minimum Qualifications

• Minimum six (6) months of cashier experience, preferably with a guest service focus.
• Detail-oriented and good with numbers and money.
• Stand for long periods in a noisy environment; perform repetitive motions with wrists, hands, and fingers and lift and maneuver up to 25 lbs.
• Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
• Exhibits a professional, positive demeanor and appearance.
• Requires a High-Security Gaming License clearance.
• Must be at least 21 years of age.

Preferred Qualifications

• One (1) year of cashier experience in a casino environment.
• High School Diploma/GED.
• Prefer 10 key ability.