Cage Cashier
Seneca Gaming Corporation · Salamanca Town, NY · 2 wk ago
Customer Service$16.16/hrFull-time
Maintained Functions
- Maintains and reconciles all assigned casino assets during the course of a shift or gaming day.
- Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks.
- Distributes and collects cashier banks.
- Orders monies through exchange slips.
- Redeems chips, tickets, etc. for currency and coin.
- Completes cash advances, cashes personal checks.
- Processes and delivers exchanges to cashiers.
- Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop.
- Conforms to all rules and regulations of SGC CTR / SAR Compliance.
- Issues counter checks (markers) to credit customers and/or issues funds represented by counter checks; accepts payments toward outstanding counter checks.
- Accepts and distributes funds representing patron deposits, withdrawals, and wire transfers.
- Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary.
- Prepares, verifies, and processes chip fills and credits.
- Maintains counter check inventories and deposits; processes transactions affecting those inventories.
- Maintains accountability for assigned keys and key inventories.
- Provides any assistance as needed to immediate supervisor.
Essential Functions
- Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
- Understands and complies with all information security policies and procedures at all times.
- Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times.
- Maintains a professional work environment with peers, supervisors, managers, and all other team members.
- Maintains physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members, and members of the business community in all situations.
Qualifications
- Must be 18 years of age or older upon employment.
- High school diploma or equivalent required.
- One (1) year of previous cashier or money handling experience is required.
- Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required.
- Previous clerical/data entry experience is preferred.
- Basic knowledge of start-up and close-down of cash registers is preferred.
- Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred.
- Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.
- Effective math skills are required; applicants must be able to pass an SGC-administered math skills test.
Physical Requirements
- Must be able to work in an environment where smoking is permitted.
- Must be able to work in a casino environment, which may include exposure to loud noises, bright and flashing lights, and cigarette/cigar smoke.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members, and members of the business community in all situations.
Salary
Starting Rate: $16.16
Compensation Is Negotiable Based On Experience And Education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.