Cage Cashier
Golden Entertainment, Inc. · Laughlin, NV · 1 wk ago
Customer ServiceFull-time
About the role
Aquarius Gaming, LLC is a dynamic company that builds careers through its diverse portfolio of hospitality, gaming, and entertainment properties. We are committed to investing in our team members who bring passion, reliability, and a drive to make a difference.
Responsibilities
- Provide timely and courteous guest service consistent with the company's guest service culture
- Accurately perform guest and departmental financial transactions, including check cashing, markers, chip redemption, coin/currency exchange, and voucher redemptions
- Issue and receive funds related to casino operations, including table games, slots, and other internal departments
- Maintain accountability for assigned funds, reconcile balances, and promptly report any discrepancies
- Operate computer systems, coin/currency counters, and cage equipment in accordance with standard procedures
- Complete required forms and documentation accurately and in compliance with gaming regulations and internal controls
- Support overall team success through effective communication and collaboration with coworkers and leadership
- Provide frontline support for select player club services and basic promotional inquiries
- Maintain knowledge of current promotions, procedures, and property offerings to accurately support guests and staff
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
- Perform other duties as assigned
Qualifications
- Minimum 6 months of experience in a high-volume cash handling environment, preferably in a casino or financial setting
- Strong numerical and reconciliation skills with high attention to detail
- Ability to follow standard operating procedures and regulatory requirements
- Ability to follow instructions and complete tasks accurately in a fast-paced environment
- Strong communication skills and willingness to work as part of a team
- Committed to fostering a respectful, inclusive, and safety-conscious work environment
- Held to a high standard of accountability for maintaining the accuracy, completeness, and confidentiality of guest information, as well as departmental records and reports, in accordance with company policies and regulatory requirements
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- At least 21 years of age
- High school diploma or equivalent required
- Ability to effectively communicate in English, both written and verbal
- Ability to obtain and maintain all work cards as required by the company
- Ability to verify right to work in the United States
Requirements
- Physical Requirements: Occasionally push/pull up to 30lbs., occasionally lift and/or carry up to 30lbs. at floor, knee, waist, and chest levels, occasionally squat, kneel, reach, bend, twist, frequently stand and work at a desk or computer, frequently standing and walking, ability to communicate using in-person speech, radios, and telephone, ability to hear, understand, and distinguish speech and/or other sound in person, ability to distinguish between shades of color, ability to use tools or equipment requiring a high degree of dexterity
- Work Environment Potential Conditions: Indoor, smoky, noisy
Benefits
We offer a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Join us and be part of a team that cares about its employees and their well-being.
Pay
Compensation is commensurate with experience.
Schedule
The schedule for this position is typically full-time, but may vary based on department needs.