Cage Cashier

Responsibilities

• Verifies and balances drawer funds at beginning and end of shift.
• Safeguards said funds.
• Exchanges gaming chips and slot tickets for guests in exchange for cash.
• Affords assistance to patrons in requests for assistance, services, and information in a courteous, respectful manner.
• Maintains assigned window in a neat, organized, and professional manner.
• Processes credit card advances, valid personal/payroll checks, traveler checks for cash.
• Affords assistance in credit application completion and marker issuance/payment.
• Maintains knowledge of property information, including memorabilia.
• Enrolls guests into the Players Club.
• Maintains accurate player tracking information.
• Affords assistance with all casino promotions and special events.
• Completes all club transactions including enrollment, redemptions, tracking, card creation, etc.
• Affords assistance to guests with tickets to events; distributes will call as needed.
• Provides superior guest service to all guests.
• Issues redemptions to guests cashing in points.
• Verifies contents and accepts responsibility of the bank.
• Answers questions concerning upcoming entertainment at Hard Rock Live.
• Operates ticket reservation system and other in-house computer based systems used in the area.
• Reports any system issues to the supervisor.
• Promotes outstanding guest relations and treats every guest with courtesy and kindness.
• Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
• Obtains tickers as requested, computer bills, gives proper change and/or obtains signatures as needed.