Jobs · Customer Service · Illinois

Cage Cashier - $19/Hour

Hard Rock Casino Rockford · Rockford, IL · 2 wk ago
Customer Service$15–$20/hrFull-time

Essential Functions

  • Quickly and accurately makes change, cashes checks, and processes fills.
  • Writes receipts for pay outs, and other documents.
  • Inputs and accesses information on the computer.
  • Greet patrons and offers efficient, timely customer service during all window transactions.
  • Uses current technology to obtain customer credit information, field incoming calls and coordinates work with fellow employees.
  • Maintains bank balance and keeps work area clean and supplies stocked.
  • Completes any required paperwork.
  • Performs any additional duties as assigned by the shift supervisor.

Customer Facing Transactions

  • Currency exchange
  • Check cashing
  • Credit card cash advance
  • Ticket related transactions

Additional Duties

  • Completes all related documentation with accuracy.
  • Balances specifically assigned areas with accuracy.
  • Adheres to Internal Controls and Standard Operating Procedures.
  • Adheres to all AML/Title 31 regulations.
  • Follows all company policies and procedures.
  • Adheres to all Illinois Gaming Regulations.

Non-Essential Job Functions

  • Attend seminars when needed.

Education and Experience Requirements

  • A high school diploma or equivalent preferred.
  • Prior cashier or teller experience preferred.
  • Good arithmetic skills preferred.

Additional Requirements

  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Maintain strict confidentiality relative to financial data and casino policies.
  • Always be well-groomed and in appropriate uniform with appropriate license visible.
  • Must be twenty-one (21) years of age.

Knowledge and Abilities

  • Knowledge of procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
  • Basic math skills.
  • 10-Key calculator.
  • Prior cashier or teller experience strongly preferred.
  • Ability to be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with outside contacts and all levels of team members.
  • Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
  • Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
  • Balance bank at end of shift.
  • Identify and accurately cash different denominations of cash currency, checks, etc.
  • Stand 100% of the time in a noisy environment.
  • Lift based on assigned areas.

Benefits

The company offers a comprehensive benefits package that allows team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see the full list of Team Member Benefits, please visit the company's career site: www.gotoworkhappy.com/benefits.

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