Cafeteria Aide (On-Call)

About the Role

Under the direction of the Department Manager or Supervisor, the cashier in the cafeteria assists in setting up and maintaining the café serving area, and cleans the cafeteria area according to hospital and state quality and sanitary standards.

Responsibilities

• Prepare coffee as needed.
• Assemble and deliver coffee service and catering items.
• Prepare steam table items and serving area prior to each meal period.
• Serve meals to guests in a courteous, pleasant manner.
• Maintain cleanliness in serving area and dining room tables.
• Collect money and make change for cafeteria patrons.
• Maintain cash register in accordance with business office procedures.
• Complete appropriate records and make drops in safe.
• Set up cafeteria for meal service.
• Portion and wrap food items accurately and attractively.
• Stock items for cafeteria.
• Store items received by department in assigned area.
• Rotate stock so that new items are used last (includes all case goods).
• Maintain menu board and posted menus.
• Complete cleaning assignments according to daily and weekly schedules.
• Perform dishwashing duties as necessary.
• Maintain good interpersonal relationships with cafeteria patrons, staff, and other departments.
• Answer telephone, receiving and distributing messages to appropriate members of the department.
• Maintain security by unlocking the entire kitchen each morning and locking it each evening.

Expected Behavior Standards

• Follows appropriate policies and procedures for use of time in work environment, including absenteeism and tardiness.
• Monitors and takes corrective action to prevent recurring absences.
• Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage.
• Consistently on time and ready to work at the start of shift as well as completing assignments at end of shift.
• Maintains confidentiality of all client and organizational records.
• Releases information according to established policy/procedure.
• Demonstrates a positive attitude while at the work site.
• Avoids conducting personal conversations when members are waiting for service.
• Does not discuss other staff members, organization, or medical care in public areas.
• Identifies self by utilizing name tags and verbally introducing self by name, title, and/or department.
• Addresses members by their proper titles and last name.
• Provides assistance to customers or connects customers to the appropriate person when needed.
• Applies the same courtesy standards to customers on the telephone as in person.

Requirements

• Food Handler Certificate (Oregon).
• Recent restaurant or health care food service experience in the following: Host/Hostess, Cashier, Stock Salad Bar, Catering, banquets, and luncheons.
• Effective oral communication skills, ability to write legibly, read, and follow written instructions.
• Ability to organize and perform work without close supervision.

Preferred Qualifications

• One (1) year of restaurant/institutional food service, cashier, and catering experience.
• Knowledge of cash registers.
• Excellent customer service skills.

Schedule

• Start times rotating.
• Required to work a minimum of 5 days a week.
• Workdays: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
• Working hours: 06:00 AM – 09:30 PM (variable shift).

Pay

$23.15 - $28.19 / hour

Primary Location: Oregon, Clackamas, Kaiser Sunnyside Medical Center.