Cafe Station Attendant | Part-Time | Lucas Museum of Narrative Art

Position Summary

The Café Station Attendant is responsible for preparing, stocking, and maintaining assigned café service stations while providing exceptional guest service in a fast-paced environment. This position assists with food and beverage preparation, serves guests, operates the point-of-sale system as needed, and ensures all stations remain clean, organized, and fully stocked throughout each shift.

Responsibilities

• Provide friendly, courteous, and efficient service to all guests.
• Prepare and serve food and beverages according to company recipes, portion standards, and presentation guidelines.
• Operate assigned café stations, which may include hot food, grab-and-go, beverage, coffee, bakery, or cashier stations.
• Maintain product quality, freshness, and proper food temperatures.
• Restock food, beverages, condiments, utensils, and supplies throughout the shift.
• Operate the point-of-sale (POS) system accurately and process guest transactions.
• Maintain cleanliness and organization of workstations, equipment, dining areas, and service counters.
• Follow all food safety, sanitation, and health department regulations.
• Monitor inventory levels and communicate replenishment needs to supervisors.
• Assist with receiving, rotating, and storing food and beverage products using FIFO (First In, First Out) procedures.
• Support opening, closing, and daily cleaning responsibilities.
• Assist with catering, special events, or banquet support as assigned.
• Work collaboratively with culinary, café, and other food and beverage team members.
• Respond professionally to guest questions and resolve concerns by escalating issues when appropriate.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Previous food service, café, restaurant, coffee shop, concession, or hospitality experience preferred.
• Experience operating a point-of-sale (POS) system is a plus.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Basic math and cash handling skills preferred.
• Food Handler Certification required (or ability to obtain within required timeframe).
• Alcohol service certification may be required depending on assigned work area.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull heavy objects.
• Frequent bending, reaching, kneeling, and repetitive hand movements.
• Ability to work in hot, cold, and fast-paced environments.